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Meters & Metering Systems
Estimated Reading
Key takeaways
If your supplier doesn’t have a recent reading, they can estimate usage, which can make the bill too high or too low. Providing an up-to-date meter reading helps produce an accurate bill.
What is an estimated reading?
An estimated reading is when your bill is based on estimated usage rather than a fresh reading from the meter or automatic meter data.
If you don’t send readings, your supplier will estimate your usage, which can make your bill too high or too low.
What to do if you’re getting estimates
- Send a current reading (or check your smart/AMR readings are being received)
- Ask for the bill to be recalculated using the reading if the estimate looks wrong
If your estimated bill is too high, you should take a reading and send it to your supplier so they can issue an updated accurate bill.
