Renewal Window

Key takeaways

The renewal window is the period before contract end when your supplier issues renewal terms and you can renew or switch.

Microbusinesses should typically receive renewal information around 60 days before a fixed-term contract ends.

The renewal window and your termination notice deadline are linked: if you leave it too late, you risk rollover/default pricing.

What is the renewal window?

It’s not always a formal legal term.

In practice, it means the run-up to contract end where:

1. your supplier sends renewal terms, and
2. you have time to compare alternatives and take action.

Microbusiness renewal timing

Ofgem’s microbusiness renewal factsheet says microbusinesses on fixed-term contracts should receive a renewal letter around 60 days before the contract ends.

Ofgem consultation materials underpinning those rules also describe renewal communications and keeping offers available close to contract end.

Sources

1. Ofgem: Statutory consultation on non-domestic automatic rollovers (renewal notice and termination notice framework)
2. Ofgem: Microbusiness contract renewals factsheet (renewal letter around 60 days before end)